Orders will be subject to a delivery fee which will vary depending on your country or region. The customer will also be responsible to pay for customs clearance taxes on arrival if they apply in the country where you are based.

Our Customer Service Team is available via the Live Chat or the “Contact Us” page 24/7. We will respond back as soon as possible. 

Once your order has been shipped, we will send a dispatch confirmation including the tracking number and a url to track it.

Orders are typically processed within 2-7 business days before shipping.

We accept returns on damaged or defective items only. In the unlikely event that you receive a damaged or defective item, contact us within 7 days. We will provide a pre-paid label and send a replacement free of charge.

Orders are non-refundable and non-returnable unless defective or damaged. 

Please note that: 

• Discounted items from a final sale cannot be returned for a refund nor exchanged.
• Perishable goods, for example, food and drinks, cannot be returned for a refund nor exchanged.